There is only one constant when it comes to technology: change. No matter how great your technology is now, the future will bring change down on your head, and you will need to adapt your technology to match. Whether that’s just in performing regular maintenance to keep it at its best, keeping your security tight to ensure you’re protected from new viruses or hacking techniques, or having a plan to refresh your technology as it ages, it all boils down to one important thought:
We understand how much you rely upon your IT every day, and how much it can drain away your money and time when it’s not at its best.
That’s why our Guardian Service is all about putting proactive solutions in place to stop problems before they start. We don’t want to be constantly scrambling to fix one problem after another, always only reacting to issues as they come up. With our team on the job, you’ll get security, support, and strategy – all focused on taking care of all your technology issues so you can focus on what’s important: getting back to work.
Your technology is an investment, and it needs to be secured. Moreover, the right IT security will also help protect your entire business from potential issues. Security is about more than just anti-virus programs and firewalls; it’s about thinking ahead and making a plan.
Your network and your email are the most basic parts of your technology, and thus they’re the most important. You can’t get any work done unless you’ve got a reliable network to access and share information, and an email system that is always available and secure. We don’t take either for granted! Instead, we put in the right security products and processes, like anti-virus, anti-spam, firewalls, and user authentication, to ensure that you and only you have secure access to your data.
But security isn’t just about existing threats; we put the right systems in place to keep you prepared for anything the future might have in store. That could be a major disaster like a flood or fire, or it could just be an everyday mishap. Our business continuity planning is about preparing the right backups and recovery plan to easily bounce back from any level of disaster, so you can quickly get back to work with all your files and systems at your fingertips.
IT should be making it easier to get work done, not harder, and productivity is the lifeblood of any business. We focus on solutions that are about saving you TIME, so you and your employees get work done faster and more efficiently, and focus on your business and not IT problems.
Even the best technology will sometimes still develop problems. That’s why we provide our Help Desk Support solution. Our engineers and technicians are always available to help you with any IT problem you might be facing, and we focus on quick, reliable responses to your requests for support. We treat you with respect and courtesy, and we’re dedicated to finding the right solution to get the results YOU need.
The best way to save your time is to stop problems before they start in the first place. We’ve seen a lot of IT problems in the years that we’ve been in business, and rather than keep having to fight them over and over again, we’ve developed proactive solutions that nip them in the bud. Our best practices apply solutions we’ve developed before, so you don’t suffer from them. We also utilize 24/7 monitoring and maintenance to minimize disruptions to your business and to immediately catch any problems that DO make it through the net.
And here’s the best part – everything comes full circle with our Transformation service. Because technology is always changing, we need to be on our toes and change with it. So part of being a good Guardian is being able to transform again and again, slowly and with a good strategy in mind.
This is the same service that is the feature of our Transformation service. That’s because serving as your chief advisor on all things technology means always being by your side, adapting to new circumstances and helping you use technology to keep your business at its best. We’ll be there to help replace technology as it ages, take advantage of new solutions and strategies to keep you competitive, and advise you on smart IT investments to maximize the return on your investment.
Contact us today to learn how your business can benefit from the expertise and ethics of
1293 Professional Drive
Myrtle Beach, SC 29577
Privacy is our policy. We may contact you from time to time with special offers but we will never sell or provide your information to anyone outside of our company.
Remote Tech Services provides IT Support & IT Services for businesses in Wilmington, Sunset Beach, Calabash, Little River, North Myrtle Beach, Myrtle Beach, Florence, Conway, Longs, Georgetown, Charleston and throughout the Grand Strand.