A Message From Jeff Norris: When We Tell You We Will Do Something, We Will Get It Done

Small business owners understand that technology is becoming increasingly important, but they don’t understand what technologies to apply or how to apply them to create value. I have found that many companies are constantly reacting to system problems instead of proactively taking steps to stop issues before they arise.

This is costing them a great deal of money in lost productivity and lost revenue, not to mention the damage to their reputation.

When you work with us, we will transform your systems by implementing our proven best practices. We start with a comprehensive assessment of your current IT infrastructure to identify areas for improvement. We then help implement solutions that will increase staff productivity, reduce downtime and improve security.

I have been helping small businesses manage and leverage technology since 2000, and over that time I have come to realize three important things:

Technology sits at the core of your business, and it impacts everything you do: Sales, Marketing, Operations, Human Resources, and Accounting. It’s everywhere, and it’s here to stay.

Correctly managed technology is a point of leverage in your business that will help you grow dramatically, while incorrectly managed systems can literally put you out of business.

Proactive system management will significantly reduce your total cost of ownership and improve your business.

These three things are true for ANY business, and they’re why you need to find the right IT company who understands that. Too many companies just provide the same services over and over again without any understanding of how they impact a business’ future, but Remote Technology is better than that. We work harder every day to stay focused on our clients first, and the technology second.

Our Values

We value our integrity. When we tell you we will do something, we will get it done. Period. We will provide you with a one-hour guarantee, which means if you have a problem we guarantee we will begin working to resolve your issue within one hour. Our average response time is less than 15 minutes.

Our Clients

Creating value for our clients business is our number one priority. We create value by: 1) reducing your costs 2) improving your staff productivity and/or 3) increasing sales.

We view our clients as family and our goal is to become your long-term strategic partner. Each quarter we will meet with your team to determine how can we leverage technology to help you improve your business, and we will work with you to create a quarterly implementation plan for continuous improvement.

Growth through partnership is the model we use to grow our business. We understand that in order to grow our business we must create long-term value in yours. The more successful we make your business, the more successful you will make our business. That’s not just an empty platitude – it’s how we make our money and how we sell our brand. If we can’t ensure your success, then our doors aren’t going to be able to stay open.

The majority of our new business comes from referrals because we provide a high level of service to our clients. We also refer business back to our clients whenever possible. We need to work together in order to be successful.

Jeff Norris


Remote Technology Services

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1293 Professional Drive

Myrtle Beach, SC 29577

(800) 478-8105

(843) 222-6198

Privacy is our policy. We may contact you from time to time with special offers but we will never sell or provide your information to anyone outside of our company.


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Remote Tech Services provides IT Support & IT Services for businesses in Wilmington, Sunset Beach, Calabash, Little River, North Myrtle Beach, Myrtle Beach, Florence, Conway, Longs, Georgetown, Charleston and throughout the Grand Strand.

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