Thanks to Remote Technology Services!
The Hoffman Group, located in North Myrtle Beach, SC, is a locally owned independent real estate sales and marketing company. They strive to provide information quickly and effectively to clients. Their fairly dependent on information technology to get work done. When the Hoffman Group’s internal IT person moved to another location, Remote Technology Services was able to step in and help them move in the right direction.
An Independent Real Estate Sales/Marketing Company Looking to Upgrade Their PCs & Have Trusted Technology Guidance for New Agents
When the Hoffman Group’s IT person moved to another location, it was time to find a Myrtle Beach IT consulting company who was able to help them upgrade PCs and provide technology guidance for new agents. Jeannie Freeman, Controller at the Hoffman Group, explained, “Remote Technology Services worked with Hoffman Corporation in the past and was called to see if he could keep our company up-to-date and help us move in the right technological direction for the future.”
She continued, “Remote Technology Services was hired to give us the support we needed and to assist new agents with their laptops, technology to advance them, and keep machines/equipment up-to-date. They also monitors our websites and assists with our telephone technology.”
An IT Consulting Company Able to Keep Hoffman Group’s Technology on the Cutting-Edge – Reducing IT Support Costs By 38% & Total Cost of Ownership Costs by 50%
Remote Technology Services started with an assessment – discovering several Windows XP computers that needed to be replaced, as well as:
- Various PCs with inadequate memory
- Various PCs without necessary Windows Updates
- Various PCs with anti-virus definitions out-of-date
Remote Technology Services got right to work – implementing new computers with Windows 7 Professional, Symantec Endpoint Protection, and a remote management solution. Jeannie spoke about the value of working with Remote Technology Services, “They’ve helped us maintain and derive new methods to electronically provide quick information and send paperwork securely to our clients and lawyers. They’ve analyzed our business and assisted us with new and exciting ideas for the agents and staff.”
She continued, “They’ve helped our agents set up videos to show their products while away from the desk and show property so they don’t lose customers. They’ve aided agents in attracting new clients! He keeps our “well oiled” office machinery up-to-date and provides exemplary service in maintaining our computers and servers. Emailing is our primary method of correspondence, so we depend on them to keep us up and running all the time. He’s synced our phones to our emails, therefore we can be up-to-date at anytime of the day.”
Remote Technology Services was able to reduce Hoffman Group’s technolgy support costs by 38% and their total cost of ownership by almost 50%! Jeannie offered some insight, “They listen, then act on what needs to be done in a very efficient and economic way. They’re always open to suggestions and help us develop the technology that keeps our company on the cutting edge. They’re available anytime we call. I often work from home, and if my remote goes down, they’re always there to help put me back to work by repairing the connection.”
She highly recommends Remote Technology Services, “Their dedication to our company is awesome! If you want to be on the “cutting edge” of technology and grow with the markets while providing the very best to your clients, boy do I have the company for you! Remote Technology Services is available to evaluate, update, and exceed your expectations! Do yourself a favor and make your life easier by giving them a call.”
Interested in getting similar results for your company in North Myrtle Beach?
Call Remote Technology Services at (800) 478--8105 or send us an email at firstname.lastname@example.org. Experience similar results as Hoffman Group with technology support solutions from Remote Technology Services!