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Remote Technology Services has seen too many companies lose money year after year on their technology.
We’ve met business owners who just view their IT as a necessary overhead expense for the operation of their business, and were resigned to losing money to get the bare minimum of communications and technical work done.
Our team members are expert technicians in their fields, but that’s not what defines Remote Technology Services. We are business consultants first, and IT support staff second. Simply reacting to problems with your IT systems and fixing them does not create long-term value. That’s why we focus on proactive approaches to stop problems before they happen, so we can spend more time working with you to manage and leverage your technology to grow your business.
We want to change the way you look at your technology. We want to transform your technology from a liability to an asset. Rather than reacting to problems as they happen and struggling to get work done, we want to save you time and money with the systems that streamline the way you work.
That’s why we take a comprehensive approach to your IT needs. We’re here to build a long-term relationship with you and become your strategic partner. First, we assess your systems to determine what works, what doesn’t, and how we can align your needs with your budget. Next, we manage and support your systems to keep them optimized and help you find new ways to improve your productivity by placing the best technology at your fingertips.
We are driven to create win-win relationships with everyone we work with, from each support engineer on our Help Desk, to our stakeholders, and to you, our clients. We have a set of core values that we adhere to in everything we do:
When we promise that we’ll do everything we can to improve the way your technology impacts your business, you can trust in our integrity.We stake our good name on it.