Questions to Ask When Selecting a Charleston IT Consulting Company
Searching for a new Charleston IT consulting company doesn’t have to be as nerve-wracking as you think. Yes, it’s crucial. Getting the right company on your side ensures you’ll get the best support and allows your business to thrive. But as long you know the right questions to ask, finding the right fit for your business can be a lot easier than you think.
Have you been barking up the wrong tree for IT consulting in Charleston? Take our lead and you can finally stop searching:
- What Industries Have You Worked With in The Past?
An easy way to find out if the Charleston IT consulting company you’re dealing with is equipped to handle your IT is to determine if they’ve worked with businesses similar to yours in the past. If not, you should ask about how their previous work stacks up with your own business requirements. Having an IT consulting company that understands your needs is integral.
- What is Your Guaranteed Response Time?
It’s important that your IT consulting team offers a guaranteed response time in case of a system breach or error. Keep in mind, this may depend on the level of support you’re willing to pay for. Your business needs to be provided with a number of ways to contact your IT consulting company in case of a problem and they should be able to easily contact you.
- Can You Commit To Meeting Regularly?
Having a good working relationship with your IT support company is crucial. You need to be able to make strategic plans for your future and talk about any goals and budgetary concerns that you have. Monthly meetings can help productivity and increase your understanding of the tools implemented throughout your office.
- What Isn’t Covered in Our Support Contract?
Aside from the support your new IT team is promising to provide, it’s important to recognize what won’t be part of the deal. For example, are certain important applications or installations going to cost extra? And how much do they charge for non-covered services that are crucial to your business? Always make sure you’re covered from every angle.
